Policy

Privacy Policy

We help you build stronger bones and a stronger body for a longer life — bridging orthopaedic consultant expertise, evidence-based prevention and longevity-focused lifestyle medicine.

Last updated: June 2026

The Hand Clinic is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

By using this website, you agree to the practices described in this Privacy Policy.

Who We Are

The Hand Clinic is led by Ms Anna Moon, Consultant Orthopaedic Hand Surgeon, with over 30 years of clinical experience.

For any questions regarding this Privacy Policy, please contact:

Email: thehandclinicltd@outlook.com

Phone: 07340 651 908

Information We Collect

We may collect and process the following types of personal information:

We only collect personal information that is necessary for the purposes outlined in this Privacy Policy.

How We Use Your Information

We may use your personal information to:

We will only use your personal information where we have a lawful basis to do so.

Legal Basis for Processing

Under UK data protection law, we rely on one or more of the following legal bases:

How We Store and Protect Your Information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who help us operate our website and services, including:

All third parties are required to keep your information secure and confidential.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting requirements.

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under applicable data protection laws, you may have the right to:

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website functionality.

You can control or disable cookies through your browser settings.

For more information, please see our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices.

Any updates will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

The Hand Clinic

Email: thehandclinicltd@outlook.com

Phone: 07340 651 908

Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Website: 

Telephone: 07340 651 908

However, we would appreciate the opportunity to address your concerns before you contact the ICO, so please contact us first.